This article serves as a quick checklist so that when it comes time for you to pick the right provider of voice-over IP or VoIP you’ll know which ones are the best ones because you’re now aware of what you should look for in a VoIP provider. You should in particular look for providers that provide the best call-handling architecture built on serious time, effort, and money. Your hosted voip should have clear voice transmission that cuts out all sorts of disruptions like echoes and jitters. The person you’re calling should sound like he or she is right beside you, in particular. Nowadays, a VoIP can easily deliver the clearest call quality even if you’re calling from Timbuktu to the farthest reaches of Florida. However, not all VoIP providers are created equal, so you need to pinpoint the best of the best.
Pinpointing the Best of the Best
* When availing of a VoIP service, make sure the voice from one line to another is crystal clear or the setup and installation costs aren’t exorbitant. You should also check their multitude of features and services. The more benefits you can get from them that are actually usable (like the ability to integrate Microsoft Outlook with their service), the better suited they are as your VoIP provider. You want VoIP services that can give you the complete call center or office receptionist treatment in one system rather than have piecemeal services for the sake of saving a bit of cash.
* For example, you should look for features like speed dial, do not disturb, hold music, call transfer, and three-way calling from them.You should also inspect them by the additional perks they provide. These extra features and added services can help solve your dilemma when trying to choose between two seemingly equal VoIP companies. If it practically makes no difference picking one or the other, you can toss a coin over them and use the result to dictate your choice. However, more often than not, there’s some sort of catch or hidden gem among these supposedly similar services.
* Indeed, it’s better to judge them depending on their services, even if they’re additional ones that come at no extra cost to you. Your choice should depend on merits rather than random chance or choosing the first service you could find. Some of the perks you should keep an eye out for includes the dynamic auto attendant or online receptionist that serves as your automated staff member that fields all your calls without you actually hiring someone to do it. You should also search for providers who provide unified voice and fax messaging.